Why do I require a visa to enter Australia?
If you are a citizen of any of the eligible countries an ETA visa replaces the need to apply for either a stamp or paper visa.

How do I apply for an online visa?
If you are from any of the 33 eligible countries and are in possession of both a current passport and accepted Credit/Debit card you can apply here.

How long does it take before I get my visa?
Instant Travel Visas can usually process your ETA visa instantly, though we do recommend that you leave at least 3-4 days before your date of departure to Australia. We begin to process your online visa application within minutes of receiving it and, providing you meet all of the required criteria, you will be notified that you have been granted your visa immediately.

My Visa has been referred. What do I do?

Referrals and Refusals

Instant Travel Visa is only a processer of ETA applications and does not, under any circumstances, offer advice on procedures in the event that your ETA visa application is refused or referred. The fee which you pay is for the processing of the ETA visa only and does not include any other services.

Your request for an ETA is processed within 24 hours and in the event that the request processed on our website establishes that you have an existing ETA, the fee you have paid is non-refundable. In such circumstances, we will confirm to you of your current ETA status and the charge is applied to recover the cost of administration.

At times some ETA visa applications will be ‘referred’ to the Australian High Commission.

In most of these instances there is an additional period of 3 working days of wait for a decision on referred ETA applications. If your ETA visa application is referred, you may or may not be required to provide additional personal details to the Department of Immigration.

If the Australian High Commission does require further information from you, Instant Travel Visa will let you know. If we notify you of a referral requiring additional information, you will probably be required to complete Form 48R, a copy of which we will send to you. You will then be required to fax the completed form directly to the High Commission along with a copy of your passport. Instant Travel Visa, upon notification from the Australian High Commission, will then notify you whether or not you have been granted an ETA Visa to enter Australia.

How long can I visit Australia for?
3 months is the maximum stay allowed at any one time but you can leave Australia and re-enter for up to a further maximum of 3 months within the 12 months life of the visa.

Can I work whilst in Australia?
No, an ETA Visa does not allow anyone to work, paid or unpaid, whilst visiting Australia. If it is your intention to work you need to contact the Australian Department of Immigration.

Can I study whilst in Australia.
Yes, you are allowed to study but only for a maximum of 3 months in any one visit. You must also pass a chest x-ray examination before commencing any studies.

Can I attend business meetings or conventions whilst in Australia?
Yes, but your stay must be for no longer than 3 months in any one stay.

How long does my ETA Visa last for?
Your visa is valid for either 12 months or expiry date of your passport whichever comes soonest.

How do I get my passport stamped?
With an ETA Visa you do not get a stamp as you don't need one. This is because when you make your application your passport number is linked electronically to your visa.

Do children require an ETA Visa?
Children, like adults, require a visa to enter Australia as age does not matter. Therefore, if they are from an eligible country, you can apply for them seperately if they have their own passport. If a child is on your passport, you apply using all of the child's details shown on the passport.

I need to cancel my ETA Visa.
It is not necessary to cancel your visa as once you have paid your fees the process is taking place and is not refundable.

Can I correct any errors?
If you discover that you have made errors in your application you will need to re-apply online. ETA visas are processed almost immediately and administration costs will have been incurred by INSTANT TRAVEL VISA whether the information supplied is correct or not. A further £9.99 is therefore payable.

My passport was lost/stolen since I applied for my visa and i have now been issued with a replacement. Is this OK?
No! Since your Australian Visa is electronically connected to your passport number you will need to re-apply as your new passport will have a different number to your old passport and your visa cannot be transferred.

Are ETA visas accepted by all airlines?
ETA's are accepted by many but not all airlines flying to Australia. Please see the enclosed list

Is £9.99 all we pay for an ETA visa?
Unless you are applying for a Long Validity Business Visa (Subclass 956), the £9.99 fee for the manual checking and electronic processing of your visa is all you need to pay. We are a British company and charge only in GB pounds.